Frustrated diners have shared videos of snaking lines at the In-N-Out pop-up in Melbourne – but despite the long waits, many said it was “worth it”.
The cult American burger restaurant opened its doors for one day in St Kilda on Wednesday, offering some of the brand’s famous menu items to Australians.
However, diners faced long lines in order to get their mitts on the hugely popular takeaway, and a core menu item from the US was noticeably missing Down Under.
Videos showing long lines snaking around the block in the swanky Melbourne beach suburb have emerged on social media, with people describing the scenes as “crazy”, “ridiculous” and “insane”.
One bloke said he waited two hours to get served a burger, while others said they were in line for more than an hour.
“How long would you queue?” another video asked, showing the line from top to bottom.
Despite the mammoth lines, it appears most people thought the wait was “worth it”, as people described the burgers as “unbelievable”.
One woman who said the opportunity to try the burgers for the first time was “too good to pass up” shared her thoughts on her order, concluding it was “a lot cheaper” than she expected.
“My meal ended up being about $13, I think they decided not to mark up and stay true to the brand’s US prices,” she said.
“The staff were dressed so cute and on brand. I ordered the double double animal style which I think is the signature burger.
“When I tell you it tasted so good, it tasted really fresh. The sauce reminded me of Big Mac sauce but obviously way fresher and better ingredients.”
The pop-up was offering double double burgers for $9, while cheeseburgers were priced at $7 and hamburgers $6.
However, In-N-Out weren’t offering their signature hand cut fries, instead selling sides of potato chips for $2 – a detail that left many furious.
“In-N-Out fries are foul anyway that’s a win,” one user commented on TikTok.
“I would have preferred fries,” another commented.
As one whinged: “Why are they serving packet chips/crisps? Doesn’t look very good.”
The chain ran a pop-up in Perth in 2022 and was in Brisbane in 2020. It also opened doors for one day only in Sydney back in 2019.
In previous years, the pop-up offered fries, with an In-N-Out spokesperson telling news.com.au the burger chain had flown out special potatoes, which have been specifically grown in the state of Oregon to ensure an authentic American taste for Aussies.
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The last In-N-Out appearance in Melbourne in 2018 saw similar huge queues and a long wait, with the burgers selling-out within 30 minutes, leaving waiting patrons stating they were “bitterly disappointed”.
In-N-Out gained its hallowed reputation in part because it made its burgers fresh, cooked-to-order, rather than sitting behind the cashier for god knows how long. It’s also cheap — the basic hamburger is just over $US2 and you could get a whole meal for about $US5.
It started making burgers in California in 1948 and still limits itself to a handful of US states. Outlets can be found in Arizona, Nevada, Utah and Oregon.
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